NHTSA Recall 12V170000
Filed by International Motors, LLC. Component: Steering. Reported 2012-04-17. An estimated 234 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL TERRASTAR TRUCKS, MANUFACTURED FROM AUGUST 23, 2011, THROUGH NOVEMBER 16, 2011 AND EQUIPPED WITH A SHEPPARD M83 STEERING GEAR (FEATURE CODE 05PSN). THE FASTENER ATTACHING THE PITMAN ARM TO THE STEERING GEAR SHIFT MAY HAVE BEEN OVER TIGHTENED. AS A RESULT, THE SECURING BOLT MAY FAIL AND THE PITMAN ARM MAY SEPARATE FROM THE STEERING GEAR.
Risk
IF THIS OCCURS, A LOSS OF STEERING CONTROL COULD RESULT, INCREASING THE RISK OF CRASH RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
What the manufacturer will do
NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE PITMAN ARM FASTENERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL began on ABOUT JUNE 12, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
Manufacturer campaign number: 12514
Notes
NAVISTAR'S CAMPAIGN NUMBER IS 12514.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.