NHTSA Recall 13V175000
Filed by Chrysler (FCA US, LLC). Component: Electrical System. Reported 2013-05-07. An estimated 295,345 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Risk
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
What the manufacturer will do
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Manufacturer campaign number: N23
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.