NHTSA Recall 19V100000
Filed by New Flyer of America, Inc.. Component: Visibility. Reported 2019-02-15. An estimated 172 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
Risk
If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
What the manufacturer will do
New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.
Manufacturer campaign number: R19-002
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.