NHTSA Recall 19V549000
Filed by Daimler Trucks North America, LLC. Component: Structure. Reported 2019-07-24. An estimated 11 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Minotour, 2019-2020 Saf-T Liner C2, and 2019 Saf-T Liner HDX buses equipped with Safe Fleet Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
What the manufacturer will do
DTNA will notify owners, and dealers will install a new handle, free of charge. DTNA issued owners an interim notification on September 11, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Manufacturer campaign number: FL-819
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.