NHTSA Recall 19V693000
Filed by Daimler Vans USA, LLC. Component: Unknown Or Other. Reported 2019-10-02. An estimated 19 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
What the manufacturer will do
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Manufacturer campaign number: VSX566ZP25
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).
Vehicles covered by this recall
- 2018 Mercedes-Benz Metris
- 2019 Mercedes-Benz Metris
- 2018 Mercedes-Benz Sprinter 1500
- 2019 Mercedes-Benz Sprinter 1500
- 2018 Mercedes-Benz Sprinter 2500
- 2019 Mercedes-Benz Sprinter 2500
- 2018 Mercedes-Benz Sprinter 3500
- 2019 Mercedes-Benz Sprinter 3500
- 2018 Mercedes-Benz Sprinter 4500
- 2019 Mercedes-Benz Sprinter 4500