NHTSA Recall 19V769000
Filed by Daimler Trucks North America, LLC. Component: Steering. Reported 2019-10-25. An estimated 1,331 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
Risk
This loss of connection would result in a loss of steering control, increasing the risk of a crash.
What the manufacturer will do
DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.
Manufacturer campaign number: FL-835
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.