NHTSA Recall 19V792000
Filed by Daimler Trucks North America, LLC. Component: Visibility. Reported 2019-11-04. An estimated 2,725 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Risk
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
What the manufacturer will do
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Manufacturer campaign number: FL-836
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.