NHTSA Recall 19V822000
Filed by Mercedes-Benz USA, LLC. Component: Steering. Reported 2019-11-18. An estimated 3 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
Risk
A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
What the manufacturer will do
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.
Manufacturer campaign number: 2019110014
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.