NHTSA Recall 20V497000
Filed by Ford Motor Company. Component: Air Bags. Reported 2020-08-21. An estimated 488 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
Risk
If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.
What the manufacturer will do
Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.
Manufacturer campaign number: 20S48
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.