NHTSA Recall 20V762000
Filed by Spartan Fire, LLC. Component: Electrical System. Reported 2020-12-10. An estimated 193 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Spartan Fire, LLC (Spartan Fire) is recalling certain 2019-2021 Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Risk
Operator of vehicle may not be able to read the LCD screen and may not be able to use buttons or both unless they reset the power. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury.
What the manufacturer will do
Spartan Fire will notify owners, and dealers will replace the unit or apply a retrofit remedy, free of charge. The recall began December 23, 2020. Owners may contact Spartan Fire customer service at 1-517-543-6400.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.