NHTSA Recall 22V281000
Filed by Daimler Vans USA, LLC. Component: Back Over Prevention. Reported 2022-04-27. An estimated 12,086 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
What the manufacturer will do
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Manufacturer campaign number: VS3KOMRUE
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by this recall
- 2019 Freightliner Sprinter 1500
- 2020 Freightliner Sprinter 1500
- 2021 Freightliner Sprinter 1500
- 2019 Freightliner Sprinter 2500
- 2020 Freightliner Sprinter 2500
- 2021 Freightliner Sprinter 2500
- 2019 Freightliner Sprinter 3500
- 2020 Freightliner Sprinter 3500
- 2021 Freightliner Sprinter 3500
- 2019 Freightliner Sprinter 4500
- 2020 Freightliner Sprinter 4500
- 2021 Freightliner Sprinter 4500
- 2019 Mercedes-Benz Sprinter 1500
- 2020 Mercedes-Benz Sprinter 1500
- 2021 Mercedes-Benz Sprinter 1500
- 2019 Mercedes-Benz Sprinter 2500
- 2020 Mercedes-Benz Sprinter 2500
- 2021 Mercedes-Benz Sprinter 2500
- 2019 Mercedes-Benz Sprinter 3500
- 2020 Mercedes-Benz Sprinter 3500
- 2021 Mercedes-Benz Sprinter 3500
- 2019 Mercedes-Benz Sprinter 4500
- 2020 Mercedes-Benz Sprinter 4500
- 2021 Mercedes-Benz Sprinter 4500