NHTSA Recall 23V875000
Filed by Daimler Vans USA, LLC. Component: Structure. Reported 2023-12-21. An estimated 3,739 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Risk
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
What the manufacturer will do
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Manufacturer campaign number: VS3ROHRAH
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by this recall
- 2019 Freightliner Sprinter 1500
- 2020 Freightliner Sprinter 1500
- 2021 Freightliner Sprinter 1500
- 2019 Freightliner Sprinter 2500
- 2020 Freightliner Sprinter 2500
- 2021 Freightliner Sprinter 2500
- 2019 Freightliner Sprinter 3500
- 2020 Freightliner Sprinter 3500
- 2021 Freightliner Sprinter 3500
- 2019 Freightliner Sprinter 4500
- 2020 Freightliner Sprinter 4500
- 2021 Freightliner Sprinter 4500
- 2019 Mercedes-Benz Sprinter 1500
- 2020 Mercedes-Benz Sprinter 1500
- 2021 Mercedes-Benz Sprinter 1500
- 2019 Mercedes-Benz Sprinter 2500
- 2020 Mercedes-Benz Sprinter 2500
- 2021 Mercedes-Benz Sprinter 2500
- 2019 Mercedes-Benz Sprinter 3500
- 2020 Mercedes-Benz Sprinter 3500
- 2021 Mercedes-Benz Sprinter 3500
- 2019 Mercedes-Benz Sprinter 4500
- 2020 Mercedes-Benz Sprinter 4500
- 2021 Mercedes-Benz Sprinter 4500