NHTSA Recall 23V881000
Filed by Daimler Vans USA, LLC. Component: Fuel System, Gasoline. Reported 2023-12-21. An estimated 13,726 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
What the manufacturer will do
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
Manufacturer campaign number: VS2KRAPUM2
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.