NHTSA Recall 24V035000
Filed by Tesla, Inc.. Component: Back Over Prevention. Reported 2024-01-22. An estimated 199,575 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Risk
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
What the manufacturer will do
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
Manufacturer campaign number: SB-24-00-002
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.