NHTSA Recall 24V482000
Filed by Toyota Motor Corporation. Component: Seats. Reported 2024-06-27. An estimated 11,418 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Risk
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
What the manufacturer will do
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Manufacturer campaign number: 24LB06, 24LA06
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.