NHTSA Recall 24V757000
Filed by Kia America, Inc.. Component: Electrical System. Reported 2024-10-10. An estimated 14,163 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risk
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
What the manufacturer will do
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Manufacturer campaign number: SC326
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.