NHTSA Recall 25V050000
Filed by Mercedes-Benz USA, LLC. Component: Electrical System. Reported 2025-02-07. An estimated 12,236 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk
A vehicle fire while parked or driving can increase the risk of injury.
What the manufacturer will do
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
Manufacturer campaign number: 2025040005
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Vehicles covered by this recall
- 2022 Mercedes-Benz Eqb 250
- 2023 Mercedes-Benz Eqb 250
- 2024 Mercedes-Benz Eqb 250
- 2025 Mercedes-Benz Eqb 250+
- 2022 Mercedes-Benz Eqb 300 4matic
- 2023 Mercedes-Benz Eqb 300 4matic
- 2024 Mercedes-Benz Eqb 300 4matic
- 2022 Mercedes-Benz Eqb 350 4matic
- 2023 Mercedes-Benz Eqb 350 4matic
- 2024 Mercedes-Benz Eqb 350 4matic