2020 Audi Q5 Recalls

Recalls on record Updated July 2026

The 2020 Audi Q5 has 6 NHTSA recall campaigns affecting an estimated 633,892 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 33 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.

Recall campaigns

ELECTRICAL SYSTEM 23V842000 2023-12-13 93,196 affected
Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some…

Consequence

An overheated outlet or charging cable can increase the risk of a fire.

Remedy

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on…

TIRES 22V034000 2022-01-26 31,058 affected
Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant,…

Consequence

Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy

Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

STRUCTURE 21V947000 2021-12-08 288,991 affected
Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Consequence

A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy

Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

SUSPENSION 21V295000 2021-04-26 40,993 affected
Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5…

Consequence

A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Remedy

Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

SEATS 20V505000 2020-08-26 5,376 affected
Defect

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Consequence

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. …

STRUCTURE 19V737000 2019-10-16 174,278 affected
Defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

Consequence

The detached trim may become a road hazard, increasing the risk of crash.

Remedy

Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.

Complaints by component

ELECTRICAL SYSTEM
6
UNKNOWN OR OTHER
5
2crashes1injuries
ENGINE
4
1fires1injuries
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2
1crashes
FORWARD COLLISION AVOIDANCE: WARNINGS
2
2crashes1injuries
SEAT BELTS
2
SERVICE BRAKES
2
STEERING
2
VEHICLE SPEED CONTROL
2
2crashes2injuries
BACK OVER PREVENTION
1
Total complaints33

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the audi due to quality safety features so this incident was very disappointing and costly for our family.”

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING · reported 2025-11-12

“Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the audi due to quality safety features so this incident was very disappointing and costly for our family.”

FORWARD COLLISION AVOIDANCE: WARNINGS · reported 2025-11-12

“Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the audi due to quality safety features so this incident was very disappointing and costly for our family.”

UNKNOWN OR OTHER · reported 2025-11-12

“Purchased a 2020 audi q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability poses a safety risk.”

POWER TRAIN · reported 2025-10-05

“The seatbelt comes loose and nuna sent me a pad and screwdriver and refused to replace the seat. The harness won’t stay tight and I do not trust the seat to be safe for my child”

Chest Clip, Buckle, Harness · reported 2025-04-07

“I purchased a pre-owned audi in august 2023 from a franchised dealer. I was explicitly told there were no open recalls or issues. In may 2024, the vehicle suffered a complete electrical failure during use—warning lights flashed, wipers activated on their own, the steering wheel moved without…”

UNKNOWN OR OTHER · reported 2024-05-03

“Subject: formal complaint regarding vehicle safety issue with 2020 audi q5 dear national highway traffic safety administration, I am writing to formally file a complaint regarding a critical safety issue with my 2020 audi q5, as advised by the new york state division of consumer protection. Please…”

UNKNOWN OR OTHER · reported 2024-04-10

“Subject: formal complaint regarding vehicle safety issue with 2020 audi q5 dear national highway traffic safety administration, I am writing to formally file a complaint regarding a critical safety issue with my 2020 audi q5, as advised by the new york state division of consumer protection. Please…”

VEHICLE SPEED CONTROL · reported 2024-04-10
Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Audi Q5 as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.