The 2020 Cadillac Ct5 has 4 NHTSA recall campaigns affecting an estimated 868,023 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 55 complaints with NHTSA, most often about the power train. Last updated July 5, 2026.
Recall campaigns
POWER TRAIN25V1480002025-03-0690,081 affected
Defect
General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.
Consequence
Wheel lock-up while driving increases the risk of a crash.
Remedy
Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights…
Consequence
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at…
AIR BAGS21V6110002021-08-0534,157 affected
Defect
General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.
Consequence
Air bags that do not deploy properly can increase the risk of injury in a crash.
Remedy
Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.
SERVICE BRAKES20V5880002020-09-243,677 affected
Defect
General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake…
Consequence
If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this…
Complaints by component
POWER TRAIN
13
1crashes
UNKNOWN OR OTHER
9
ELECTRICAL SYSTEM
8
1crashes2injuries
ENGINE
7
STRUCTURE:BODY
3
STEERING
2
1crashes2injuries
VEHICLE SPEED CONTROL
2
WHEELS
2
AIR BAGS
1
1crashes2injuries
ELECTRONIC STABILITY CONTROL (ESC)
1
Total complaints55
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“While driving my 2020 cadillac ct5 at highway speeds, the vehicle suffered a sudden and dangerous total loss of motive power. The transmission completely failed without warning, creating an immediate, severe safety hazard as I was forced to navigate across multiple active lanes of high-speed…”
“The rear passenger driver side outside door handle stopped working about 3 days ago. I have three small grandchildren and if there is an accident or any other emergency I cannot open the back door to get them or anyone out of the vehicle to safety, which can lead to bodily harm or worse. I have…”
“My front door latch doesn't work often leaving me locked out of the car. If the car is off I can use the auto roll down feature, but if the car is on I can't. This is a safety issue if I am in danger or my child is in the car.”
“The electronic exterior door handle on my ct5 has failed and raises a concern of what if there was an accident and nobody was able to open the door if I was unconscious. I believe that having a key access is not enough and there should be a mechanical exterior door handle instead of an electronic…”
“While key fob is operational, next to car door and under moderate temperature conditions, the exterior door handle(s) wont open the car door. The doors freeze, remain latched in place from the outside. The interior door handle on the same door remains operational. This makes it difficult to get…”
“While slowing down vehicle felt as if it was put into park momentarily, which cause car to slide on ice. After reading the recall, I am certain that the transmission failed. Car was towed to ray skillman cheverolet on south post road in indianapolis, to which they already ran the vin and agreed to…”
“The contact owns a 2020 cadillac ct5. The contact stated that the check engine warning light was illuminated. The contact had noticed an oil leak and that the battery charge was abnormally low. The contact received an alert from onstar pertaining to the critically low battery. Additionally, the…”
“The contact owns a 2020 cadillac ct5. The contact stated that the check engine warning light was illuminated. The contact had noticed an oil leak and that the battery charge was abnormally low. The contact received an alert from onstar pertaining to the critically low battery. Additionally, the…”
Defect investigations
InvestigationPE21010 Opened 2021-04-09 · closed 2023-08-24
Air Bag Malfunction
On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through…
InvestigationPE21010 Opened 2021-04-09 · closed 2023-08-24
Air Bag Malfunction
On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through…
InvestigationPE21010 Opened 2021-04-09 · closed 2023-08-24
Air Bag Malfunction
On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through…
InvestigationPE21010 Opened 2021-04-09 · closed 2023-08-24
Air Bag Malfunction
On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Cadillac Ct5 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.