The 2012 Cadillac Srx has 3 NHTSA recall campaigns affecting an estimated 1,085,072 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 515 complaints with NHTSA, most often about the exterior lighting. Last updated July 5, 2026.
Recall campaigns
SUSPENSION21V4730002021-06-24380,498 affected
Defect
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Consequence
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one,…
SUSPENSION14V5710002014-09-19290,241 affected
Defect
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be…
Consequence
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab…
SEATS14V4470002014-07-23414,333 affected
Defect
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the…
Consequence
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac),…
Complaints by component
EXTERIOR LIGHTING
213
5crashes1fires1injuries
SERVICE BRAKES
42
7crashes1fires5injuries
SUSPENSION
40
7crashes5injuries
ELECTRICAL SYSTEM
30
2crashes2fires1injuries
UNKNOWN OR OTHER
27
7injuries
EXTERIOR LIGHTING:HEADLIGHTS
18
STEERING
17
4crashes1injuries
AIR BAGS
15
11crashes15injuries2deaths
ENGINE
15
VEHICLE SPEED CONTROL
14
4crashes
Total complaints515
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“A deer rammed my passager side . Airbag light was always on saying passenger airbag off . But when it explodes it injured my passenger . All the airbags didn't activate my car shut down after the incident but a few moments after it regenerated there were all types of debris after the extreme…”
“2012 cadillac srx was traveling approximately 30mph and t-boned another vehicle at an intersection. Both vehicles were totaled. The airbags in the cadillac did not deploy and the seatbelt did not lock, causing the driver to be thrust forward into the steering wheel and windshield. Significant head…”
“2012 cadillac srx was traveling approximately 30mph and t-boned another vehicle at an intersection. Both vehicles were totaled. The airbags in the cadillac did not deploy and the seatbelt did not lock, causing the driver to be thrust forward into the steering wheel and windshield. Significant head…”
“There was a sunroof recall on my year of vehicle, with this being a used vehicle the previous owners did not know about the sunroof recall and this is why they sold the vehicle not knowing the issues it caused, so I purchased this vehicle wanting it to be my forever vehicle and still do, I am…”
“There was a sunroof recall on my year of vehicle, with this being a used vehicle the previous owners did not know about the sunroof recall and this is why they sold the vehicle not knowing the issues it caused, so I purchased this vehicle wanting it to be my forever vehicle and still do, I am…”
“Headlight assembly gets over heated and makes the low beam lights very dim, not safe or legal to drive at night. I've seen many many complaints for this. Not safe!”
“The contact owns a 2012 cadillac srx. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the…”
“The contact owns a 2012 cadillac srx. The contact stated that the vehicle was having a failure with the drains for the sunroof. The contact stated that water was draining directly into the driver's and passenger’s side footwells. The contact stated that there was water saturating the carpet.…”
Defect investigations
InvestigationPE20019 Opened 2020-11-06 · closed 2021-12-23
Rear Toe Link Adjuster Separation
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4…
InvestigationPE20019 Opened 2020-11-06 · closed 2021-12-23
Rear Toe Link Adjuster Separation
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2012 Cadillac Srx as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.