The 2023 Chevrolet Silverado 2500 has 1 NHTSA recall campaign affecting an estimated 570,434 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 64 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while…
Consequence
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at…
Complaints by component
ELECTRICAL SYSTEM
15
2fires1injuries
POWER TRAIN
15
1fires
ENGINE
7
UNKNOWN OR OTHER
6
EXTERIOR LIGHTING
3
1injuries
LATCHES/LOCKS/LINKAGES
3
FUEL/PROPULSION SYSTEM
2
SERVICE BRAKES
2
LANE DEPARTURE: BLIND SPOT DETECTION
1
LANE DEPARTURE: WARNING
1
Total complaints64
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Was driving east on i40 between hinton and calumet when my truck through a check engine light and service parking break. I pulled over it smelt like burning wires I cleared the codes with a code reader and turn the truck on the accessory when smoke filled the cab I got out and the truck was in…”
“Was driving east on i40 between hinton and calumet when my truck through a check engine light and service parking break. I pulled over it smelt like burning wires I cleared the codes with a code reader and turn the truck on the accessory when smoke filled the cab I got out and the truck was in…”
“Was driving east on i40 between hinton and calumet when my truck through a check engine light and service parking break. I pulled over it smelt like burning wires I cleared the codes with a code reader and turn the truck on the accessory when smoke filled the cab I got out and the truck was in…”
“The contact owns a 2023 chevrolet silverado 2500. The contact stated that while driving or while parked, the tailgate unintendedly opened on several occasions. The contact related the failure to the tailgate exterior touchpad switch. The dealer and the manufacturer were contacted and informed the…”
“Truck will not release the key consistently upon shutting down the truck. The interlock will not allow it to turn fully off and pull out despite being placed in park.”
“Truck will not release the key consistently upon shutting down the truck. The interlock will not allow it to turn fully off and pull out despite being placed in park.”
“Gm should be ashamed of themselves not covering the shift to park issue that they have created. This is a known issue and should be recalled. It is impacting thousands of consumers.”
“The high pressure fuel pump “grenadedâ€� while driving on the interstate. Caused an immediate shutdown and barely got off the main lane to the shoulder in extremely heavy traffic putting me, my wife and others in imminent danger. The components were inspected by the dealer mechanic and insurance…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2023 Chevrolet Silverado 2500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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