The 2017 Dodge Journey has 2 NHTSA recall campaigns affecting an estimated 4,899,114 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 315 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and…
Consequence
A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Remedy
Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018…
Consequence
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the…
Complaints by component
ELECTRICAL SYSTEM
58
2crashes3fires2injuries
ENGINE
43
2fires
POWER TRAIN
30
AIR BAGS
28
8crashes1fires7injuries
UNKNOWN OR OTHER
25
1fires1injuries
VEHICLE SPEED CONTROL
17
2crashes1injuries
SEATS
15
3injuries
STEERING
15
1injuries
FUEL/PROPULSION SYSTEM
14
SERVICE BRAKES
14
2crashes1injuries
Total complaints315
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Purchased vehicle from wildcat used cars in somerset, ky on [xxx]. Took home and notified dealership of not having seatbelts in middle row. After having an inspection completed, found the srs system was disabled, airbags removed, knee airbag just stuffed back in. All cables and components…”
“Purchased vehicle from wildcat used cars in somerset, ky on [xxx]. Took home and notified dealership of not having seatbelts in middle row. After having an inspection completed, found the srs system was disabled, airbags removed, knee airbag just stuffed back in. All cables and components…”
“Purchased vehicle from wildcat used cars in somerset, ky on [xxx]. Took home and notified dealership of not having seatbelts in middle row. After having an inspection completed, found the srs system was disabled, airbags removed, knee airbag just stuffed back in. All cables and components…”
“The contact owns a 2017 dodge journey. The contact stated that while driving at approximately 30 mph on two occasions, the vehicle lost power, and the brake pedal and the steering wheel became stiff. There were no warning lights illuminated during the failure. The vehicle was pulled over to the…”
“The contact owns a 2017 dodge journey. The contact stated that while driving at approximately 30 mph on two occasions, the vehicle lost power, and the brake pedal and the steering wheel became stiff. There were no warning lights illuminated during the failure. The vehicle was pulled over to the…”
“The contact owns a 2017 dodge journey. The contact stated that while driving at approximately 30 mph on two occasions, the vehicle lost power, and the brake pedal and the steering wheel became stiff. There were no warning lights illuminated during the failure. The vehicle was pulled over to the…”
“The contact owns a 2017 dodge journey. The contact stated that while driving approximately 35 mph, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses…”
“The contact owns a 2017 dodge journey. The contact stated that while driving approximately 35 mph, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses…”
Defect investigations
InvestigationEA24003 Opened 2024-08-01 · open
Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm…
InvestigationPE19014 Opened 2019-09-09 · closed 2026-02-25
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When…
InvestigationPE19014 Opened 2019-09-09 · closed 2026-02-25
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When…
InvestigationPE24006 Opened 2024-02-27 · closed 2025-09-26
Back up camera failure
On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down images, flashing…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2017 Dodge Journey as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.