The 2021 Entegra Cornerstone has 6 NHTSA recall campaigns affecting an estimated 3,254 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 2 complaints with NHTSA, most often about the engine. Last updated July 5, 2026.
Recall campaigns
SEATS24V0610002024-02-01148 affected
Defect
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with…
Consequence
A loose or detached seat assembly increases the risk of injury.
Remedy
Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
ENGINE22V6650002022-09-01856 affected
Defect
Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Consequence
Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Remedy
Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
STEERING21V8850002021-11-1644 affected
Defect
Jayco, Inc. (Jayco) is recalling certain 2021 Class A Cornerstone motorhomes. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
Consequence
A loss of power steering assist increases the risk of a crash.
Remedy
A Spartan or Shyft Group repair center will inspect the pump serial number, and replace the power steering pump if necessary, free of charge. Owner notification letters were mailed January 12, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
ELECTRICAL SYSTEM21V7690002021-09-29994 affected
Defect
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
EQUIPMENT21V5290002021-07-13833 affected
Defect
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
SEATS20V6000002020-09-30379 affected
Defect
Jayco, Inc. (Jayco) is recalling certain 2021 Entegra Aspire, Anthem, Cornerstone, and ReattaXL motorhomes built with Villa power seats. The power seat wiring may become chafed due to poor routing, and no protection, or melt from exceeding the 14 gauge wire amp capacity.
Consequence
Damaged power seat wires may short circuit, increasing the risk of a fire.
Remedy
Jayco will notify owners, and the dealers will inspect the seat wiring for loom protection and secure it with wire ties, free of charge. The remedy regarding the switch and exceeding the amp capacity is still under development. The recall began December 4, 2020. Owners may contact Jayco customer service at…
Complaints by component
ENGINE
1
FUEL/PROPULSION SYSTEM
1
Total complaints2
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“I have owned both a 2019 and the new 2021 entegra cornerstone motor homes. On both motor homes, the diesel exhaust fluid (def) sensor have failed in less that 2,000 miles. When def sensors fail the engine can go into derate which is 5 mph in less that a couple hundred miles. This problem is…”
“I have owned both a 2019 and the new 2021 entegra cornerstone motor homes. On both motor homes, the diesel exhaust fluid (def) sensor have failed in less that 2,000 miles. When def sensors fail the engine can go into derate which is 5 mph in less that a couple hundred miles. This problem is…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2021 Entegra Cornerstone as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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