2013 Ford C-Max Energi Recalls

Recalls on record Updated July 2026

The 2013 Ford C-Max Energi has 1 NHTSA recall campaign affecting an estimated 23,000 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 65 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.

Recall campaigns

EQUIPMENT 13V475000 2013-10-17 23,000 affected
Defect

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles…

Consequence

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

Remedy

Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

Complaints by component

ELECTRICAL SYSTEM
19
1fires
STEERING
9
POWER TRAIN
7
UNKNOWN OR OTHER
5
1fires
STRUCTURE:BODY
4
2crashes2injuries
ENGINE
3
FUEL/PROPULSION SYSTEM
3
1fires
WHEELS
3
1crashes1injuries
SUSPENSION
2
1crashes1injuries
VEHICLE SPEED CONTROL
2
Total complaints65

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“The contact owns a 2013 ford c-max energi. The contact stated while reversing, the back over prevention camera displayed the image upside down. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage…”

BACK OVER PREVENTION · reported 2023-07-04

“The contact owns a 2013 ford c-max energi. The contact stated while driving 30 mph, there was a grinding sound coming from underneath the vehicle; followed by the vehicle shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the…”

SUSPENSION · reported 2023-01-18

“The contact owns a 2013 ford c-max energi. The contact stated while driving 30 mph, there was a grinding sound coming from underneath the vehicle; followed by the vehicle shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the…”

POWER TRAIN · reported 2023-01-18

“The contact owns a 2013 ford c-max energi. The contact stated while driving approximately 30 mph, the steering wheel locked up. The contact stated that it was difficult to turn the steering wheel. The contact received help from her passenger to pull off the road. The contact stopped and turned off…”

STEERING · reported 2022-11-02

“The contact owns a 2013 ford c-max energi. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…”

POWER TRAIN · reported 2022-10-01

“The contact owns a 2013 ford c-max energi. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…”

POWER TRAIN · reported 2022-06-14

“The contact owns a 2013 ford c-max energi. The contact stated that while driving at various speeds, a message to stop safely was displayed. The contact stated that the vehicle would slow independently and lose motive power. The contact stated that the failure occurred approximately every 6-months.…”

UNKNOWN OR OTHER · reported 2021-10-01

“Tl* the contact owns a 2013 ford c-max energi. The contact stated that while driving approximately 40-50 mph, there was an abnormally loud sound coming from under the hood of the vehicle. The contact stated that there was no warning light before or after the failure occurred. The vehicle was taken…”

POWER TRAIN · reported 2021-03-07

Defect investigations

Investigation DP22005 Opened 2023-01-27 · closed 2023-08-07

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…

Investigation PE16001 Opened 2016-01-16 · closed 2016-10-29

Door Latch Failure

In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with…

Investigation PE16001 Opened 2016-01-16 · closed 2016-10-29

Door Latch Failure

In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2013 Ford C-Max Energi as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.