2014 Ford C-Max Recalls

Recalls on record Updated July 2026

The 2014 Ford C-Max has 8 NHTSA recall campaigns affecting an estimated 8,554,055 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 104 complaints with NHTSA, most often about the unknown or other. Last updated July 5, 2026.

Recall campaigns

POWER TRAIN 22V413000 2022-06-10 2,925,968 affected
Defect

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were…

LATCHES/LOCKS/LINKAGES 20V331000 2020-06-08 2,147,323 affected
Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210,…

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the…

EQUIPMENT 18V592000 2018-09-10 49,197 affected
Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD,…

Consequence

An overheated cord can increase the risk of a fire.

Remedy

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

LATCHES/LOCKS/LINKAGES 16V643000 2016-09-06 2,046,297 affected
Defect

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a…

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy

Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

SEAT BELTS 14V597000 2014-09-26 746,842 affected
Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles…

Consequence

The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Remedy

Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

STEERING 14V514000 2014-08-22 508 affected
Defect

Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.

Consequence

The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.

AIR BAGS 14V237000 2014-05-07 594,785 affected
Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

Consequence

If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

Remedy

Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

SEATS 14V164000 2014-04-02 43,135 affected
Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012,…

Consequence

The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Remedy

Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

Complaints by component

UNKNOWN OR OTHER
19
1crashes1fires1injuries
POWER TRAIN
17
2crashes
ELECTRICAL SYSTEM
16
2fires
STEERING
14
ENGINE
5
LATCHES/LOCKS/LINKAGES
5
AIR BAGS
4
3crashes3injuries
FUEL/PROPULSION SYSTEM
3
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
3
STRUCTURE:BODY
3
Total complaints104

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“While car shopping, I found a ford hybrid listed with ~40,760 miles. Its public history shows a severe, unexplained odometer discrepancy. In september 2022, mileage was ~38,353. By may 2023, it spiked to 392,484. The current title shows 40,760 miles marked with a †(dagger), indicating "mileage…”

UNKNOWN OR OTHER · reported 2025-12-04

“My 2014 ford cmax energi is unable to exceed 80 mph. This is due to ford mykey systems not allowing other keys to be made for the vehicle without restrictions being applied. Because I had to get a new key made, my car now is unable to go over 80mph. In arizona, the flow of traffic is quick and…”

UNKNOWN OR OTHER · reported 2025-10-01

“My 2014 ford cmax energi is unable to exceed 80 mph. This is due to ford mykey systems not allowing other keys to be made for the vehicle without restrictions being applied. Because I had to get a new key made, my car now is unable to go over 80mph. In arizona, the flow of traffic is quick and…”

VEHICLE SPEED CONTROL · reported 2025-10-01

“Backup camera nonfunctional. Will occasionally work or be upside down.”

UNKNOWN OR OTHER · reported 2025-01-01

“The contact owns a 2014 ford c-max. The contact stated while driving at approximately 20 mph with all four windows closed, there was a strong abnormal odor coming from the rear of the vehicle. The contact then opened all the windows allowing the odor to release, and the abnormal odor was not as…”

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:AIR HANDLING/FILTRATION · reported 2024-09-11

“The contact owns a 2014 ford c-max hybrid. The contact stated when the vehicle was started, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer for a tune-up and to be diagnosed. The contact was informed that the…”

POWER TRAIN · reported 2024-06-26

“Recall number18s24 my car had 3 recalls so I contacted the legacy ford dealer in mcdonough on [xxx] and made an appointment on [xxx]. When we brought the car, dealer didn't fix the recall above saying they didn't have parts even though we made an appointment over 2 months before. They told us they…”

ELECTRICAL SYSTEM · reported 2024-06-26

“Recall number18s24 my car had 3 recalls so I contacted the legacy ford dealer in mcdonough on [xxx] and made an appointment on [xxx]. When we brought the car, dealer didn't fix the recall above saying they didn't have parts even though we made an appointment over 2 months before. They told us they…”

ENGINE · reported 2024-06-26

Defect investigations

Investigation PE16001 Opened 2016-01-16 · closed 2016-10-29

Door Latch Failure

In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with…

Investigation PE16001 Opened 2016-01-16 · closed 2016-10-29

Door Latch Failure

In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Investigation RQ19005 Opened 2019-12-19 · closed 2022-02-07

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2014 Ford C-Max as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.