The 2013 Ford Flex has 6 NHTSA recall campaigns affecting an estimated 1,157,233 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 777 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
SUSPENSION20V0720002020-02-10211,207 affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of…
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of…
Consequence
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
STEERING15V3400002015-06-02393,623 affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford…
Consequence
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated,…
POWER TRAIN14V3930002014-07-0283,250 affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured…
Consequence
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park',…
Remedy
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford…
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Complaints by component
ELECTRICAL SYSTEM
199
1crashes1fires
STEERING
146
7crashes3injuries
UNKNOWN OR OTHER
78
2crashes2injuries
FUEL/PROPULSION SYSTEM
59
4injuries
STRUCTURE:BODY
58
1crashes1injuries
EXTERIOR LIGHTING
35
1injuries
ENGINE
32
ELECTRONIC STABILITY CONTROL (ESC)
24
SUSPENSION
17
2crashes3injuries
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
14
Total complaints777
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“What component or system failed or malfunctioned, and is it available for inspection upon request? Multiple driver aid funcations in-op. Driver door locks will not lock or unlock, driver door lock and unlock switch will not operate any locks, passenger door mirror will not move, seat memory will…”
“What component or system failed or malfunctioned, and is it available for inspection upon request? Multiple driver aid funcations in-op. Driver door locks will not lock or unlock, driver door lock and unlock switch will not operate any locks, passenger door mirror will not move, seat memory will…”
“What component or system failed or malfunctioned, and is it available for inspection upon request? Multiple driver aid funcations in-op. Driver door locks will not lock or unlock, driver door lock and unlock switch will not operate any locks, passenger door mirror will not move, seat memory will…”
“What component or system failed or malfunctioned, and is it available for inspection upon request? Internal water pump/ timing chains/ vvt solenoids/ cam phasers/ cam sensors/ related seals how was your safety or the safety of others put at risk? Engine failure - sudden stop of vehicle has the…”
“What component or system failed or malfunctioned, and is it available for inspection upon request? Internal water pump/ timing chains/ vvt solenoids/ cam phasers/ cam sensors/ related seals how was your safety or the safety of others put at risk? Engine failure - sudden stop of vehicle has the…”
“The contact owns a 2013 ford flex. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the power steering fault warning light illuminated. The vehicle was restarted; however, the failure reoccurred, and the steering wheel became difficult to turn. The…”
“The contact owns a 2013 ford flex. The vehicle was taken to a dealer for a recall repair. The contact stated the dealer declined to perform the recall repair because the vehicle was unable to be started. The contact received notification of nhtsa campaign number: 20v072000 (suspension). The…”
“On sunday, february 22, 2026, I was driving my 2013 ford flex with the driver’s seat heater activated. After a period of use, I began to notice an unusual electrical burning smell inside the vehicle. There were no dashboard warning lights or system alerts. I turned the seat heater off…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2013 Ford Flex as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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