The 2002 GMC Sierra 3500 has 2 NHTSA recall campaigns affecting an estimated 40,523 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 29 complaints with NHTSA, most often about the service brakes. Last updated July 5, 2026.
ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Remedy
DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.
VEHICLE DESCRIPTION: CERTAIN PICKUP TRUCKS EQUIPPED WITH 6.6L DIESEL ENGINES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THESE VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW. IN ADDITION, WHEN…
Consequence
THESE CONDITIONS COULD RESULT IN REDUCED BRAKING CAPABILITY, WHICH COULD LEAD TO A CRASH.
Remedy
DEALERS WILL CHANGE THE LOCATION OF A WIRE CONNECTION IN THE UNDERHOOD BUSSED ELECTRICAL CENTER. OWNER NOTIFICATION BEGAN JULY 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT…
Complaints by component
SERVICE BRAKES
4
FUEL/PROPULSION SYSTEM
3
SERVICE BRAKES, HYDRAULIC
3
FUEL SYSTEM, DIESEL
2
FUEL SYSTEM, GASOLINE
2
1fires
PARKING BRAKE
2
SUSPENSION
2
AIR BAGS
1
1crashes1injuries
AIR BAGS:FRONTAL
1
1crashes
ENGINE
1
Total complaints29
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Tl* the contact owns a 2002 gmc sierra 3500. While operating the vehicle, the odor of fuel was noticeable inside the cabin. Upon inspection, the contact discovered fuel had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic who diagnosed that the fuel…”
“This truck has the same problems as the 2007 model. The ignition switch, parking brake, and fuel lines all have issues as similarly described for the 2007 model. The fuel lines actually broke through causing a leak of the diesel fuel. This happened after the vehicle was driven a short distance of…”
“This truck has the same problems as the 2007 model. The ignition switch, parking brake, and fuel lines all have issues as similarly described for the 2007 model. The fuel lines actually broke through causing a leak of the diesel fuel. This happened after the vehicle was driven a short distance of…”
“This truck has the same problems as the 2007 model. The ignition switch, parking brake, and fuel lines all have issues as similarly described for the 2007 model. The fuel lines actually broke through causing a leak of the diesel fuel. This happened after the vehicle was driven a short distance of…”
“While driving down a very busy street, the engine died. I lost all my power steering and brake. I was very lucky that I was not on a very busy highway. I had it towed to hedrick's chevrolet in clovis ca. It took 2 days for them to check it out. They said when they went to bring it in to the shop…”
“Slowing down to a red traffic light and brake pedal went to the floor. Tried to pump brake pedal to get more pressure but did not work. Drove off onto shoulder and got it slowed down . Drive very slow with hazard lights on to get it back to my house. I was only about a mile away. Got home and…”
“Slowing down to a red traffic light and brake pedal went to the floor. Tried to pump brake pedal to get more pressure but did not work. Drove off onto shoulder and got it slowed down . Drive very slow with hazard lights on to get it back to my house. I was only about a mile away. Got home and…”
“Slowing down to a red traffic light and brake pedal went to the floor. Tried to pump brake pedal to get more pressure but did not work. Drove off onto shoulder and got it slowed down . Drive very slow with hazard lights on to get it back to my house. I was only about a mile away. Got home and…”
Defect investigations
InvestigationPE04004 Opened 2004-01-08 · closed 2004-04-30
HYDRAULIC PUMP SHAFT FAILURES
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL…
InvestigationPE04004 Opened 2004-01-08 · closed 2004-04-30
HYDRAULIC PUMP SHAFT FAILURES
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL…
InvestigationPE04004 Opened 2004-01-08 · closed 2004-04-30
HYDRAULIC PUMP SHAFT FAILURES
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL…
InvestigationPE04004 Opened 2004-01-08 · closed 2004-04-30
HYDRAULIC PUMP SHAFT FAILURES
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL…
InvestigationPE04004 Opened 2004-01-08 · closed 2004-04-30
HYDRAULIC PUMP SHAFT FAILURES
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2002 GMC Sierra 3500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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