The 2020 Infiniti Qx60 has 1 NHTSA recall campaign affecting an estimated 14,276 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 40 complaints with NHTSA, most often about the unknown or other. Last updated July 5, 2026.
Recall campaigns
SUSPENSION21V4020002021-05-2714,276 affected
Defect
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Consequence
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Complaints by component
UNKNOWN OR OTHER
6
1crashes1injuries
POWER TRAIN
4
ELECTRICAL SYSTEM
3
ENGINE
3
FORWARD COLLISION AVOIDANCE: WARNINGS
3
1crashes3injuries
VISIBILITY/WIPER
3
FUEL/PROPULSION SYSTEM
2
SERVICE BRAKES
2
STRUCTURE:BODY
2
SUSPENSION
2
Total complaints40
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The cvt transmission without any warning gave out and wont allow my car to drive forward just reverse. Its been out and its an expensive repair. No check engine warning light came on and my car wont run.”
“I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 infiniti qx60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning. This resulted…”
“I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 infiniti qx60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning. This resulted…”
“I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 infiniti qx60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning. This resulted…”
“I have a 2020 infiniti qx60. While driving on the interstate i75 the check engine light came on and the car lost power. This was very dangerous as it could have caused a very serious accident. Had to have car towed to dealership. Was told that the transmission needed to be replaced at a cost of…”
“I was driving my vehicle and as I was making a turn lost power and almost got struct by a vehicle coming from the other direction I regained power and immediately called infiniti dealership and spoke to service advisor to have vehicle inspected I recently had the cvt transmission replaced a month…”
“Odometer fraud. The contact purchased a 2020 infiniti qx60. The contact discovered a mileage discrepancy after the purchase. Additionally, the transmission was jerking while the vehicle was being driven. The vehicle was a dealer sale. At the time of purchase, the mileage was 46,000. The vehicle…”
“Odometer fraud. The contact purchased a 2020 infiniti qx60. The contact discovered a mileage discrepancy after the purchase. Additionally, the transmission was jerking while the vehicle was being driven. The vehicle was a dealer sale. At the time of purchase, the mileage was 46,000. The vehicle…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Infiniti Qx60 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.