The 2020 Jayco Fifth Wheel Pinnacle has 2 NHTSA recall campaigns affecting an estimated 88,754 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 6 complaints with NHTSA, most often about the structure. Last updated July 5, 2026.
Recall campaigns
EQUIPMENT21V4250002021-06-0487,649 affected
Defect
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels…
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
VISIBILITY20V3360002020-06-091,105 affected
Defect
Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to…
Consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Complaints by component
STRUCTURE
2
STRUCTURE:BODY
2
SUSPENSION
1
UNKNOWN OR OTHER
1
Total complaints6
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Jayco pinnacle 37mdqs, frame crack issues. Contacted jayco while still under the 3-year structural warranty. Jayco stated, there was nothing they could do and sorry for the problem. Lippert frames are the issue and trailer is parked until it’s able to be fixed. Insurance won’t cover it due to…”
“Jayco pinnacle 37mdqs, frame crack issues. Contacted jayco while still under the 3-year structural warranty. Jayco stated, there was nothing they could do and sorry for the problem. Lippert frames are the issue and trailer is parked until it’s able to be fixed. Insurance won’t cover it due to…”
“Frame failure on my jayco pinnacle 36 5th wheel rv is the issue. The frame welds have cracked where the front overhangs and the pin box attaches to the truck pulling the 5th wheel thus causing outer cracking of the exterior fiberglass. The steel used in the frame does not stand up to the flexing…”
“The body is cracking and we are concerned that it is being caused by a frame problem. We contacted jayco when we noticed the crack and they basically told us that sorry for the crack but you are out of warranty and we can’t help you. They are 100% aware of these issues and should be fixed at…”
“The frame failure on this jayco pinnacle 36 ssws 5th wheel rv is an issue across all company product lines where grand design is the most talked about on you tube. Essentially, the frame welds crack and/or the frame itself cracks usually on the front overhang where the pin box attaches to the…”
“My rv, 2020 jayco pinnacle, had to have new tires replaced after <12k miles due to bad axles, dexter # 133178799. The new tires were replaced only to have the same wear patterns after 2,400 miles. I contacted dexter & was offered one new axle (two are required) as a goodwill offer; not recognizing…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Jayco Fifth Wheel Pinnacle as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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