The 2020 Jayco Travel Trailer White Hawk has 4 NHTSA recall campaigns affecting an estimated 106,439 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 10 complaints with NHTSA, most often about the equipment. Last updated July 5, 2026.
Recall campaigns
EQUIPMENT21V4250002021-06-0487,649 affected
Defect
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels…
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
EQUIPMENT21V1840002021-03-1718,636 affected
Defect
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Consequence
A gas leak can increase the risk of a fire.
Remedy
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall…
STRUCTURE19V8730002019-12-1051 affected
Defect
Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
Consequence
In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
Remedy
Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.
SERVICE BRAKES, ELECTRIC19V5160002019-07-09103 affected
Defect
Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk Travel Trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.
Consequence
If the trailer separates from the tow vehicle, the breakaway switch may not activate the trailer brakes, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will inspect the breakaway switch for proper wiring , rewiring it as necessary, free of charge. The recall began July 12, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901438.
Complaints by component
EQUIPMENT
3
STRUCTURE
2
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
1
SUSPENSION
1
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
1
SUSPENSION:MULTIPLE AXLE
1
UNKNOWN OR OTHER
1
Total complaints10
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2020 jayco travel trailer white hawk. The contact stated that while hauling the trailer, the rear end started wobbling and became unstable. There was an abnormal creaking sound coming from the rv while reversing. The vehicle was taken to the local service center, and it was…”
“The contact owns a 2020 jayco travel trailer white hawk. The contact stated that while hauling the trailer, the rear end started wobbling and became unstable. There was an abnormal creaking sound coming from the rv while reversing. The vehicle was taken to the local service center, and it was…”
“Heating up water on stove, glass bi-fold, shattered all over on the cool down. Stove burner was on for a very short time. This was the second time this happened. Unit is close to new and will not use glass structure again. Could get a serious injury.”
“Heating up water on stove, glass bi-fold, shattered all over on the cool down. Stove burner was on for a very short time. This was the second time this happened. Unit is close to new and will not use glass structure again. Could get a serious injury.”
“Heating up water on stove, glass bi-fold, shattered all over on the cool down. Stove burner was on for a very short time. This was the second time this happened. Unit is close to new and will not use glass structure again. Could get a serious injury.”
“While driving down interstate rear axle hanger fell from frame of trailer allowing trailer to drop on rear taking weight from towed vehicle allowing it to become uncontrollable. Was able to get stopped but was unable to move trailer from road do to axle alignment . A less experianced driver might…”
“While driving down interstate rear axle hanger fell from frame of trailer allowing trailer to drop on rear taking weight from towed vehicle allowing it to become uncontrollable. Was able to get stopped but was unable to move trailer from road do to axle alignment . A less experianced driver might…”
“The contact owns a 2020 jayco white hawk travel trailer. The contact received notification of nhtsa campaign numbers: 21v425000 (equipment) however, the part for the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Jayco Travel Trailer White Hawk as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.