The 2017 Kia Soul Ev has 3 NHTSA recall campaigns affecting an estimated 419,570 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 23 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
POWER TRAIN23V7240002023-10-266,262 affected
Defect
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Consequence
Unintended vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously…
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
Consequence
A battery electrical short-circuit increases the risk of a fire.
Remedy
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner…
AIR BAGS22V0310002022-01-25410,619 affected
Defect
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not…
Consequence
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Complaints by component
ELECTRICAL SYSTEM
11
1fires
SERVICE BRAKES
3
ENGINE
2
POWER TRAIN
2
UNKNOWN OR OTHER
2
SEATS
1
1fires
STRUCTURE:BODY
1
VISIBILITY/WIPER
1
Total complaints23
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“When I apply brake the vehicle doesn’t stop it jumps out (as if someone has crashed hitting the rear of the vehicle) and the vehicle shuts down. Then I have to park the vehicle in the middle of the road and restart the vehicle. Luckily I avoided many accidents by defensively driving. Talked with…”
“When I apply brake the vehicle doesn’t stop it jumps out (as if someone has crashed hitting the rear of the vehicle) and the vehicle shuts down. Then I have to park the vehicle in the middle of the road and restart the vehicle. Luckily I avoided many accidents by defensively driving. Talked with…”
“When I apply brake the vehicle doesn’t stop it jumps out (as if someone has crashed hitting the rear of the vehicle) and the vehicle shuts down. Then I have to park the vehicle in the middle of the road and restart the vehicle. Luckily I avoided many accidents by defensively driving. Talked with…”
“Driving down open road with no vehicles in front or back when suddenly the rear window made a huge bang. It was raining at the time. Once home I took the attached photo. Don't remember turning the defrost on.”
“The contact owns a 2017 kia soul ev. The contact stated that while driving at an undisclosed speed, there was an abnormal battery voltage warning displayed. The vehicle went into limp mode. The contact stated that the battery failed to charge. Several unknown warning lights were illuminated. The…”
“The contact owns a 2017 kia soul ev. The contact stated that while driving at an undisclosed speed, there was an abnormal battery voltage warning displayed. The vehicle went into limp mode. The contact stated that the battery failed to charge. Several unknown warning lights were illuminated. The…”
“Application of the brakes causes complete vehicle shutdown along with message to check electrical system. Brakes appear to fail for a brief moment, then mechanical brakes kick in. Car has zero power until stopped and restarted. Problem is reproducible a high percentage of the time provided the…”
“Application of the brakes causes complete vehicle shutdown along with message to check electrical system. Brakes appear to fail for a brief moment, then mechanical brakes kick in. Car has zero power until stopped and restarted. Problem is reproducible a high percentage of the time provided the…”
Defect investigations
InvestigationDP22005 Opened 2023-01-27 · closed 2023-08-07
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
InvestigationRQ23005 Opened 2023-09-10 · closed 2024-01-16
Vehicle Rollaway
On July 2, 2020, Kia America Inc. (Kia) filed safety recall 20V-389 for model year (MY) 2015-2016 Kia Soul EV vehicles. This recall was in response to allegations of unintended vehicle movement while in Park and provided updated electronic control unit software for the electronic parking brake logic as the remedy.…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2017 Kia Soul Ev as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.