The 2001 Krystal 28 has 1 NHTSA recall campaign affecting an estimated 587 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 1 complaint with NHTSA, most often about the suspension. Last updated July 5, 2026.
Recall campaigns
EQUIPMENT01V3840002001-12-13587 affected
Defect
VEHICLE DESCRIPTION: CERTAIN BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE TIRE PLACARD LABEL CONTAINS AN INCORRECT RECOMMENDED COLD TIRE INFLATION PRESSURE OF 60 OR 65 PSI. THE CORRECT…
Consequence
IF THE TIRES ARE UNDER-INFLATED, IT COULD REDUCE THE TREAD LIFE OF THE TIRE, AND THE TIRE COULD DEGRADE TO A POINT OF ALLOWING SUDDEN AIR LOSS.
Remedy
NEW LABELS WILL BE PROVIDED TO THE OWNERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING DECEMBER 2001. OWNERS WHO DO NOT RECEIVE THE FREE LABEL WITHIN A REASONABLE TIME SHOULD CONTACT KRYSTAL AT 1-800-845-4883.
Complaints by component
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
1
Total complaints1
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“2001 ford 550 shuttle bus, manufactured by krystal koach purchased in march 2007. This 26 passenger bus came from krystal with rear chassis(air ride, independent suspension) single wheels out of line. All mechanism welded in place, thus no adjustments. This bus had only 4800 miles on it when we…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2001 Krystal 28 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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