The 2021 Lexus ES has 1 NHTSA recall campaign affecting an estimated 999,901 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 28 complaints with NHTSA, most often about the air bags. Last updated July 5, 2026.
Recall campaigns
AIR BAGS23V8650002023-12-20999,901 affected
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop…
Consequence
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota…
Complaints by component
AIR BAGS
25
STEERING
2
1crashes
SERVICE BRAKES
1
1crashes
Total complaints28
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2021 lexus es-300h. The contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of…”
“Still no parts for fix”
“The contact owns a 2021 lexus es350. The contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time…”
“The contact owns a 2021 lexus es 300h. The contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…”
“Air bag recall in december 2023 still no remedy available !”
“The contact owns a 2021 lexus es300h. The contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…”
“The contact owns a 2021 lexus es350. The contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time…”
“The contact owns a 2021 lexus es 300h. The contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2021 Lexus ES as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.