The 2012 Mazda Mazda5 has 1 NHTSA recall campaign affecting an estimated 580,455 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 47 complaints with NHTSA, most often about the fuel/propulsion system. Last updated July 5, 2026.
Recall campaigns
STRUCTURE16V6440002016-09-06580,455 affected
Defect
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and…
Consequence
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Complaints by component
FUEL/PROPULSION SYSTEM
8
TIRES
7
STRUCTURE:BODY
5
1crashes2injuries
AIR BAGS
4
2crashes2injuries
SERVICE BRAKES, HYDRAULIC
4
1crashes1injuries
STEERING
4
1crashes1injuries
SERVICE BRAKES
3
POWER TRAIN
2
SEATS
2
2crashes5injuries
STRUCTURE
2
Total complaints47
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owned a 2012 mazda mazda5. The contact stated that while driving approximately 45 mph, a deer wandered into the middle of the road, and the contact depressed the brake pedal and the wheels locked up, causing the tires to slide. The contact lost control of the vehicle and crashed into a…”
“The contact owned a 2012 mazda mazda5. The contact stated that while driving approximately 45 mph, a deer wandered into the middle of the road, and the contact depressed the brake pedal and the wheels locked up, causing the tires to slide. The contact lost control of the vehicle and crashed into a…”
“Sentury touring (discount tire) 205/55/r16. Both front tires have inner wear to the point of shredding in the same location on *both* front tires. Both tires went out at the same time and could have caused a serious accident. Discount tire stated it was an alignment issue. The alignment shop (30…”
“The contact owns a 2012 mazda mz5. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made…”
“This vehicle ejects a significant amount of fuel from its fuel filler port during every refueling. The volume of fuel and the distance the gasoline travels in a hazardous environment poses an avoidable risk that can result in a catastrophic event with potential fatalities. In addition, the…”
“During july of 2021 brake pedal went all the way down with no braking. Pumping the pedal restored braking. After the 3rd incident, had the master cylinder replaced on july 30, 2021 by certified mechanics. Brakes seemed fine, but on aug 11, 2021 brake pedal went all the way down producing no…”
“The mazda5 has a tsb on the issue, 01-013/15. What I am attempting to find out is why this isn't a recall. When the failure occurs, the fuelling of the vehicle doesn't shut off the nozzle. What happens is fuel comes spraying out of the opening, getting over the ground, the vehicle, and in most…”
“Rear-ended while stopped by truck going under 20 mph. Our heads struck headrests and driver and front passenger seats instantly reclined back onto front of children's car seats. They're legs would have been crushed at the knees if they were in the accident. Our necks were sore from whiplash.”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2012 Mazda Mazda5 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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