The 2001 Mercedes-Benz C320 has 3 NHTSA recall campaigns affecting an estimated 913,037 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 117 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
VISIBILITY24V8740002024-11-1933,456 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is…
VISIBILITY22V9540002022-12-23131,653 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and…
VISIBILITY19V9180002019-12-20747,928 affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit:…
Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Complaints by component
ELECTRICAL SYSTEM
23
1fires
SEATS
17
1fires
ENGINE AND ENGINE COOLING:ENGINE
6
ENGINE AND ENGINE COOLING
5
1crashes
EXTERIOR LIGHTING
5
VEHICLE SPEED CONTROL
5
2crashes
STEERING
4
ELECTRONIC STABILITY CONTROL (ESC)
3
1fires
EQUIPMENT
3
SERVICE BRAKES
3
Total complaints117
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Tl* the contact owns a 2001 mercedes-benz c320. The contact received notification of nhtsa campaign number: 19v918000 (visibility). The contact called an unknown mercedes-benz dealer, located in mesa, az, and it was confirmed that the parts were not available. The contact stated that the sunroof…”
“The contact owns a 2001 mercedes-benz c320. The contact received notification of nhtsa campaign number: 19v918000 (visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…”
“2001 mercedes benz c320. Consumer writes in regards to defective headliner. *ld *js”
“My battery keeps draining. When I look at the display screen it only states that the front right light is out. When I had two mechanics look at it and they stated that my battery is being drained due to my seat function not working properly. After not using my battery for hours it dies. I keep…”
“My battery keeps draining. When I look at the display screen it only states that the front right light is out. When I had two mechanics look at it and they stated that my battery is being drained due to my seat function not working properly. After not using my battery for hours it dies. I keep…”
“My battery keeps draining. When I look at the display screen it only states that the front right light is out. When I had two mechanics look at it and they stated that my battery is being drained due to my seat function not working properly. After not using my battery for hours it dies. I keep…”
“I just bought the car and two days later the smart key won't turn, can't unlock the steering wheel and the shiffter the good think the car was parked on my drive way call tow truck take to the shop and they say I need a new key and ignition control module but only dealer can do that, $1,400.00…”
“I just bought the car and two days later the smart key won't turn, can't unlock the steering wheel and the shiffter the good think the car was parked on my drive way call tow truck take to the shop and they say I need a new key and ignition control module but only dealer can do that, $1,400.00…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2001 Mercedes-Benz C320 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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