The 2015 Mercedes-Benz Cls400 has 4 NHTSA recall campaigns affecting an estimated 201,800 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 12 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
COMMUNICATION19V7870002019-11-0124,226 affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:…
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. …
ENGINE AND ENGINE COOLING15V5050002015-08-11209 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the…
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. …
Consequence
Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.
STRUCTURE15V0880002015-02-13147,224 affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan…
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
Complaints by component
ELECTRICAL SYSTEM
3
ELECTRONIC STABILITY CONTROL (ESC)
2
ENGINE
1
1fires
EXTERIOR LIGHTING
1
POWER TRAIN
1
SEATS
1
SERVICE BRAKES
1
STEERING
1
WHEELS
1
Total complaints12
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“2015 mercedes benz cls 400 - engine caught fire while in a parking lot approximately 10 minutes after I parked it and went inside department store. The vehicle had no open recalls”
“While going on freeway at 70 mph car came up with code service required do not shift see dealer and lost power had to pull off lane onto shoulder luckily was able to, could not get car to shift or go anywhere could not contact their roadside assistance, this is the third time it has done it too…”
“The driver's seat with not move forward or backwards”
“Cls 400 4 magic 2015. Rear tires wearing from inside of tire at 36,000 miles. Looking at tires from outside and top looks great as if tires are in good shape. Luckily while on high way tire began to deflate before coming apart at 60 mph. 😥”
“A few times a month, the emergency brake light comes on and the car's engine and volume start to decrease. The temporary fix, is to release the emergency brake.”
“Total electrical failure which is causing command system to power on/off while vehicle is being driven,not allowing me to use navigation,windows(rolling up&down or not working at all),side view mirrors(flipping out & in,while vehicle is being driven)air conditioning,radio turning itself…”
“Total electrical failure which is causing command system to power on/off while vehicle is being driven,not allowing me to use navigation,windows(rolling up&down or not working at all),side view mirrors(flipping out & in,while vehicle is being driven)air conditioning,radio turning itself…”
“Total electrical failure which is causing command system to power on/off while vehicle is being driven,not allowing me to use navigation,windows(rolling up&down or not working at all),side view mirrors(flipping out & in,while vehicle is being driven)air conditioning,radio turning itself…”
Defect investigations
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2015 Mercedes-Benz Cls400 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.