The 2013 Mercedes-Benz Glk350 has 6 NHTSA recall campaigns affecting an estimated 940,848 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 164 complaints with NHTSA, most often about the air bags. Last updated July 5, 2026.
Recall campaigns
COMMUNICATION19V7870002019-11-0124,226 affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:…
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. …
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
AIR BAGS18V0430002018-01-10132,167 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles…
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
STEERING17V2520002017-04-12168 affected
Defect
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently…
Consequence
A loss of steering can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
EXTERIOR LIGHTING12V4930002012-10-10218 affected
Defect
Mercedes-Benz USA, LLC (Mercedes Benz) is recalling certain model year 2013 GLK350 and GLK350 4-Matic vehicles, manufactured from May 31, 2012, through August 2, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated…
Consequence
The higher illumination level may cause glare to oncoming vehicles, increasing the risk of a crash.
Remedy
Mercedes Benz will notify owners, and dealers will update the software calibration number (SCN) of the subject electronic control unit. The recall began in September 2014. Owners may contact Mercedes Benz at 1-800-367-6372.
Complaints by component
AIR BAGS
100
3crashes3injuries
STEERING
8
ELECTRICAL SYSTEM
7
1fires
SERVICE BRAKES
6
FUEL/PROPULSION SYSTEM
5
POWER TRAIN
5
UNKNOWN OR OTHER
5
1crashes
ENGINE
4
SEATS
4
FUEL SYSTEM, GASOLINE
3
Total complaints164
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Recall no: 19v-868 | vin: [xxx] | case #: [xxx] vehicle: 2013 mercedes-benz glk350 (x204) description of safety problem: this complaint concerns a failure to adequately remedy nhtsa recall 19v-868. Since [xxx], my vehicle has been grounded at mercedes-benz of westmont. The dealer performed the…”
“Recall no: 19v-868 | vin: [xxx] | case #: [xxx] vehicle: 2013 mercedes-benz glk350 (x204) description of safety problem: this complaint concerns a failure to adequately remedy nhtsa recall 19v-868. Since [xxx], my vehicle has been grounded at mercedes-benz of westmont. The dealer performed the…”
“Recall no: 19v-868 | vin: [xxx] | case #: [xxx] vehicle: 2013 mercedes-benz glk350 (x204) description of safety problem: this complaint concerns a failure to adequately remedy nhtsa recall 19v-868. Since [xxx], my vehicle has been grounded at mercedes-benz of westmont. The dealer performed the…”
“I am writing to express a serious safety concern regarding the mercedes-benz glk 350, particularly related to the fuel pump system under the rear passenger area. It has come to my attention that the fuel pumps in these vehicles emit a strong, unpleasant odor every time the car is refueled. This…”
“I am reporting a safety issue involving my mercedes-benz glk 350 following repairs performed by an authorized dealership, critz mercedes-benz in savannah, georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully…”
“I am reporting a safety issue involving my mercedes-benz glk 350 following repairs performed by an authorized dealership, critz mercedes-benz in savannah, georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully…”
“I am reporting a safety issue involving my mercedes-benz glk 350 following repairs performed by an authorized dealership, critz mercedes-benz in savannah, georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully…”
“Passenger head restraint exploded no accident no bump nothing !!! The car had just been in for service 2 months ago I have video saying excellent condition..11,500 miles only ..I went to mercedes they are charging me $900.00 for new headrest they said plastic parts broke cannot fix :(”
Defect investigations
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2013 Mercedes-Benz Glk350 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.