The 2020 Ram Promaster has 5 NHTSA recall campaigns affecting an estimated 685,971 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 60 complaints with NHTSA, most often about the power train. Last updated July 5, 2026.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to…
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
ENGINE AND ENGINE COOLING25V7200002025-10-23300,691 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning…
BACK OVER PREVENTION25V5520002025-08-26219,577 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)…
Consequence
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403.…
POWER TRAIN23V3010002023-04-27165,503 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Consequence
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number…
AIR BAGS20V3740002020-06-25114 affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Consequence
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Remedy
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
Complaints by component
POWER TRAIN
10
UNKNOWN OR OTHER
9
ELECTRICAL SYSTEM
7
1crashes
BACK OVER PREVENTION
6
ENGINE
4
ENGINE AND ENGINE COOLING
4
VISIBILITY/WIPER
4
2crashes
STEERING
3
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
2
SEAT BELTS
2
Total complaints60
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The rear backup camera has been intermittently failing for over one year on this 2020 ram promaster 2500. The failure has now become more frequent and extended. When the fault occurs, the infotainment screen displays a permanent "camera system unavailable" message that blocks access to all other…”
“The rear backup camera has been intermittently failing for over one year on this 2020 ram promaster 2500. The failure has now become more frequent and extended. When the fault occurs, the infotainment screen displays a permanent "camera system unavailable" message that blocks access to all other…”
“The rear backup camera has been intermittently failing for over one year on this 2020 ram promaster 2500. The failure has now become more frequent and extended. When the fault occurs, the infotainment screen displays a permanent "camera system unavailable" message that blocks access to all other…”
“Pertaining to the open recall: manufacturer recall number59c nhtsa recall number25v-552 we had called last year when the back camera started acting up; was told there was a pending recall to release by the end of the year (dec 2025). Called back january 2026 to see about a fix on the recall, was…”
“Pertaining to the open recall: manufacturer recall number59c nhtsa recall number25v-552 we had called last year when the back camera started acting up; was told there was a pending recall to release by the end of the year (dec 2025). Called back january 2026 to see about a fix on the recall, was…”
“Rearview camera only works 10% of the time; recall was issues in aug '25, but there is still not a remedy. Seems pretty easy to just install a new camera, not sure why this is taking so long. The vehicle has horrible sight lines, backing up is near impossible on your own. Recall info: aug 26,2025…”
“The contact owns a 2020 ram promaster 2500. The contact stated that while the vehicle was parked and turned off, the engine cooling fan continued running. The vehicle was towed to the dealer, where it was diagnosed and determined that the wiring harness, fuse box, and two modules had failed and…”
“The contact owns a 2020 ram promaster 2500. The contact stated that while the vehicle was parked and turned off, the engine cooling fan continued running. The vehicle was towed to the dealer, where it was diagnosed and determined that the wiring harness, fuse box, and two modules had failed and…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Ram Promaster as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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