The 2024 Ram Promaster has 5 NHTSA recall campaigns affecting an estimated 537,473 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 16 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to…
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
ENGINE AND ENGINE COOLING25V7200002025-10-23300,691 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning…
ELECTRICAL SYSTEM25V6650002025-10-06790 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Consequence
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification…
BACK OVER PREVENTION25V3300002025-05-21235,640 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
STRUCTURE24V4160002024-06-06266 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side…
Consequence
A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy
Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Complaints by component
ELECTRICAL SYSTEM
3
1fires
ENGINE
3
1fires
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my ram service center in shakopee, mn multiple times.…”
“I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my ram service center in shakopee, mn multiple times.…”
“I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my ram service center in shakopee, mn multiple times.…”
“I need to file a complaint because there is no fix available for this and the recall has been in place for almost 9 months - I have been unable to rent or sell or use this vehicle with the open recall that there's no fix in place for. I heard that stellantis (fcs usa) had said that these vehicles…”
“Adaptive cruise control (acc) randomly quits working, produces a yellow warning light and digital message saying it has failed and service required. This failure happens at completely random times and last for hours to days and then randomly starts working again. This began happening after…”
“Adaptive cruise control (acc) randomly quits working, produces a yellow warning light and digital message saying it has failed and service required. This failure happens at completely random times and last for hours to days and then randomly starts working again. This began happening after…”
“The contact owns a 2024 ram promaster 2500. The contact stated that while driving at 30-35 mph, the steering wheel was difficult to turn to the right direction. The contact stated that the power steering failed to function as designed. No warning lights were illuminated. The local dealer was not…”
“Vehicle is overheating without gauges showing a problem. Had a mechanic check it out and the cooling fans are not working. I have seen there is a recall for this problem, but my vin is not listed. This is a known problem, but ram needs to widen their scope of vehicles that are affected by this…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2024 Ram Promaster as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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