RecallRepo

2012 Volkswagen Eos Recalls

Recalls on record Updated July 2026

The 2012 Volkswagen Eos has 4 NHTSA recall campaigns affecting an estimated 1,439,283 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 114 complaints with NHTSA, most often about the air bags. Last updated July 5, 2026.

Recall campaigns

UNKNOWN OR OTHER 18V329000 2018-05-16 252 affected
Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the…

Consequence

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

AIR BAGS 18V148000 2018-03-06 363,713 affected
Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially…

AIR BAGS 16V078000 2016-02-10 659,493 affected
Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag,…

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available.…

AIR BAGS 15V483000 2015-08-04 415,825 affected
Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable…

Consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed…

Complaints by component

AIR BAGS
64
1crashes1injuries
ENGINE
13
1fires
ELECTRICAL SYSTEM
6
1crashes1injuries
UNKNOWN OR OTHER
6
1crashes1injuries
POWER TRAIN
5
STEERING
5
FUEL/PROPULSION SYSTEM
4
SEATS
2
1fires
SUSPENSION
2
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2
1injuries
Total complaints114

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“My airbag light came on my 2012 eos and vw dealer said it was a clock spring part issue causing it part number (5k0-953-569-al) I mentioned this is a safety issue as it also disabled my horn on steering wheel and was pretty sure vw had a recall/bulletin or campaign on this issue. Appears for some…”

AIR BAGS · reported 2026-03-14

“My airbag light came on my 2012 eos and vw dealer said it was a clock spring part issue causing it part number (5k0-953-569-al) I mentioned this is a safety issue as it also disabled my horn on steering wheel and was pretty sure vw had a recall/bulletin or campaign on this issue. Appears for some…”

STEERING · reported 2026-03-14

“My airbag light came on my 2012 eos and vw dealer said it was a clock spring part issue causing it part number (5k0-953-569-al) I mentioned this is a safety issue as it also disabled my horn on steering wheel and was pretty sure vw had a recall/bulletin or campaign on this issue. Appears for some…”

UNKNOWN OR OTHER · reported 2026-03-14

“In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door. Air bags failed to deploy causing injuries to my head and body. In…”

AIR BAGS · reported 2025-02-21

“In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door. Air bags failed to deploy causing injuries to my head and body. In…”

ELECTRICAL SYSTEM · reported 2025-02-21

“In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door. Air bags failed to deploy causing injuries to my head and body. In…”

UNKNOWN OR OTHER · reported 2025-02-21

“While driving, turned seat heater on, it overheated enough to burn the seat and my coat. No noticeable fire.”

SEATS · reported 2025-01-30

“Due to the cold weather I turned on the driver heated seat. I suddenly started feeling it extremely hot, I was wearing a quilted sweater. When I arrived at my work a coworker noticed that my sweater was burned from the back, it had a hole. Then I saw that the seat was burnt due to the extreme…”

SEATS · reported 2025-01-14

Defect investigations

Investigation EA18003 Opened 2018-04-18 · open

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure…

Investigation EA18003 Opened 2018-04-18 · open

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure…

Investigation EA18003 Opened 2018-04-18 · open

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure…

Investigation PE15010 Opened 2015-03-24 · closed 2015-09-28

Air Bag Clockspring Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a…

Investigation PE15010 Opened 2015-03-24 · closed 2015-09-28

Air Bag Clockspring Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a…

Investigation PE15010 Opened 2015-03-24 · closed 2015-09-28

Air Bag Clockspring Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a…

Investigation RQ17009 Opened 2017-11-13 · closed 2018-05-04

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure…

Investigation RQ17009 Opened 2017-11-13 · closed 2018-05-04

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure…

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2012 Volkswagen Eos as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.