NHTSA Recall 23V405000
Filed by Mercedes-Benz USA, LLC. Component: Electrical System. Reported 2023-06-05. An estimated 8,281 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
What the manufacturer will do
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Manufacturer campaign number: 2023060009
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.