The 2020 Chevrolet Silverado 3500 has 8 NHTSA recall campaigns affecting an estimated 2,218,349 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 50 complaints with NHTSA, most often about the power train. Last updated July 5, 2026.
Recall campaigns
POWER TRAIN26V0830002026-02-121,055 affected
Defect
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
Consequence
Rear wheel lock up increases the risk of a crash.
Remedy
Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle…
POWER TRAIN24V7970002024-10-24463,295 affected
Defect
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels…
Consequence
Rear wheel lock-up can increase the risk of a crash.
Remedy
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may…
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while…
Consequence
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at…
SEAT BELTS20V7920002020-12-17624,216 affected
Defect
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row…
Consequence
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at…
AIR BAGS20V4460002020-07-30769 affected
Defect
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the…
Consequence
If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy
GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is…
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The…
Consequence
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at…
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Consequence
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
SEAT BELTS19V8140002019-11-14556,399 affected
Defect
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the…
Consequence
A vehicle fire could result if materials ignite inside the vehicle.
Remedy
GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Complaints by component
POWER TRAIN
14
1crashes
SERVICE BRAKES
7
ENGINE
6
FUEL/PROPULSION SYSTEM
4
ELECTRICAL SYSTEM
3
1fires
TIRES
3
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
2
TIRES:TREAD/BELT
2
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
1
Total complaints50
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The fuel pump driver module. I filled my truck up with diesel and it drove home fine. Later that afternoon left the house and got half mile down the road and the truck just shut off with no warning lamps or message. When this happened, you could not steer the truck and the brakes barley worked,…”
“The transmission, without warning, intermittently locks the rear wheels when towing a 13,500 lb 5th wheel rv. It occurs when going uphill and the transmission downshifts to maintain torque. The "d" on the gear indicator on the dashboard also flashes 3-5 times. This is a known issue with the…”
“While driving at highway speed in my 2020 chevrolet silverado 3500 duramax, the transmission suddenly failed and locked up without warning. This caused an immediate loss of vehicle function and created a dangerous situation while traveling in traffic. I had my two children in the vehicle at the…”
“The vehicle experienced a sudden loss of propulsion while driving at highway speed after normal operation. The transmission began slipping and then would no longer engage gears. The vehicle had to be pulled over and towed. This vehicle is subject to gm recall n242454440 related to a known…”
“This is a supplemental update to complaint #xxx filed february 7, 2026, regarding my 2020 chevrolet silverado 3500hd diesel (vin: [xxx] ). The vehicle experienced a sudden and complete loss of propulsion on january 21, 2026, consistent with the defect mechanism described in recall 24v797. Recall…”
“On [xxx], while driving ~65 mph, my 2020 chevrolet silverado 2500hd duramax experienced a sudden transmission lock-up, nearly causing a crash. The event caused severe internal transmission damage, leaving the truck unsafe and inoperable. This is the exact defect described in nhtsa recall #24v-797…”
“Goodyear wrangler trail runner at lt275/65r20 126/123s I had been traveling at 55 mph when I started noticing a vibration in the steering wheel and front wheels. It started getting a little more noticeable, so I pulled over and checked out the front tires. I checked the lug nuts, looking for…”
“The contact owns a 2020 chevrolet silverado 3500. The contact stated while driving 65 mph, the rear wheels locked-up. The contact was able to pull over to the side of the road. The contact resumed driving, but the vehicle was driving roughly, and the failure recurred while driving 30 mph. The…”
Defect investigations
InvestigationPE21010 Opened 2021-04-09 · closed 2023-08-24
Air Bag Malfunction
On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through…
InvestigationPE21010 Opened 2021-04-09 · closed 2023-08-24
Air Bag Malfunction
On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through…
InvestigationPE21010 Opened 2021-04-09 · closed 2023-08-24
Air Bag Malfunction
On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through…
InvestigationPE21010 Opened 2021-04-09 · closed 2023-08-24
Air Bag Malfunction
On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Chevrolet Silverado 3500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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