The 2023 Chevrolet Silverado 3500 has 1 NHTSA recall campaign affecting an estimated 570,434 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 20 complaints with NHTSA, most often about the power train. Last updated July 5, 2026.
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while…
Consequence
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at…
Complaints by component
POWER TRAIN
9
ENGINE
4
POWER TRAIN:AUTOMATIC TRANSMISSION
2
ELECTRICAL SYSTEM
1
FUEL/PROPULSION SYSTEM
1
LATCHES/LOCKS/LINKAGES
1
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
1
UNKNOWN OR OTHER
1
Total complaints20
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The valve body assembly is not letting it to shift right when driving from 50mph to 60 mph it has a clunking noise I have it replaced and is still not working correctly gm knows there is a problem with the 10 speed transmissions I have a 2023 3500 diesel with the same problem as the recalls on the…”
“Engine started running extremely rough shaking vehicle. Various warning lights lit up. Took vehicle to dealer and was told that I need a new duramax engine because the cylinders are scored. Vehicle has about 58k miles it has been at the dealer for 3 weeks and they say they have no idea when they…”
“Engine started running extremely rough shaking vehicle. Various warning lights lit up. Took vehicle to dealer and was told that I need a new duramax engine because the cylinders are scored. Vehicle has about 58k miles it has been at the dealer for 3 weeks and they say they have no idea when they…”
“Driving on highway at 40mph while towing a trailer the rear tires briefly locked up, then the check engine light came on and vehicle went into limp mode. Dealer confirmed transmission valve body issue. Same problem as recalled on earlier model year vehicles. Seems like 2023-2025 vehicles should be…”
“Transmission shifting hard while pulling lawn trailer. Truck goes into limp mode, exhaust brake shuts off, and check engine light comes on p0747. Dealer said bad valve body which could have damaged transmission. No parts in sight. Known gm issue bot my 2023 3500hd is not covered in recall????”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2023 Chevrolet Silverado 3500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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