The 2019 Chrysler Pacifica Plug-In Hybrid has 2 NHTSA recall campaigns affecting an estimated 26,685 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 83 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Consequence
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed…
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Remedy
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the…
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2019 chrysler pacifica plug-in hybrid. The contact stated while driving 75 mph down a winding mountain road, the message “pull over immediately - vehicle will shut down soonâ€� was displayed. The contact pulled over and was able to restart the vehicle. The contact stated that…”
“We received multiple reminders for the recalls to be addressed, but each time we make an appointment at various service centers, they say that they cannot address the recall due to staff shortage and parts not being available. This has been persisting for over 4 years. Chrysler does not make a…”
“The contact owns a 2019 chrysler pacifica hybrid. The contact received notification of nhtsa campaign number: 24v538000 (hybrid propulsion system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded…”
“Chrysler issued recall 72b back in july but has failed to provide a repair solution to the issue of a high voltage battery fire. They have advised to park the vehicle away from structures and to not charge. It's disappointing not to have a resolution or fix for this issue, especially going into…”
“While driving the car down a busy 4 lane road at 55mph on [xxx] around [xxx] in irvine, ca, the car began to shake as the steering locked up and alerts came up on the dash that the power steering had failed. After turning the car off and on it did not fix it. Leaving it off for 15 mins seemed to…”
“While driving the car down a busy 4 lane road at 55mph on [xxx] around [xxx] in irvine, ca, the car began to shake as the steering locked up and alerts came up on the dash that the power steering had failed. After turning the car off and on it did not fix it. Leaving it off for 15 mins seemed to…”
“Van engine failed during driving. This is a known issue by chrysler and they will not repair the underlying problem - this is related to a prior recall. Instead, it only suggested replacing the battery which is a temporary fix. Separately, this van has a pending recall due to a fire risk. Unable…”
“On [xxx] around 12:00 pm, while traveling northbound in the hov lane at 70 mph on [xxx] near [xxx] , with two small children in the passenger row and two adults in the front, the following error suddenly appeared on the dashboard: "stop safely -- vehicle will shut off soon." power to the engine…”
Defect investigations
InvestigationPE22008 Opened 2022-07-22 · closed 2024-03-27
Transmission fault leading to loss of motive power
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010…
InvestigationRQ24004 Opened 2024-02-27 · open
Loss of motive power due to an internal wiring connector short.
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2019 Chrysler Pacifica Plug-In Hybrid as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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