The 2021 Chrysler Pacifica Plug-In Hybrid has 1 NHTSA recall campaign affecting an estimated 3,606 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 40 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Consequence
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed…
Complaints by component
ELECTRICAL SYSTEM
12
HYBRID PROPULSION SYSTEM
11
BACK OVER PREVENTION
8
ENGINE
5
POWER TRAIN
3
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
1
Total complaints40
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2021 chrysler pacifica plug-in hybrid. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with a power inverter module (pim) failure. The dealer replaced the power inverter module (pim); however, the failure…”
“The contact owns a 2021 chrysler pacifica plug-in-hybrid. The contact received notification of nhtsa campaign number: 24v436000 (back over prevention); however, the dealer refused to perform the recall repair unless the radio was replaced. The dealer informed the contact that the radio was…”
“The contact owns a 2021 chrysler pacifica hybrid. The contact stated while reversing into a parking space at approximately 2 mph, the service transmission warning light illuminated, and the transmission shift knob was flashing. The contact stated that the vehicle had ceased to move. The contact…”
“The contact owns a 2021 chrysler pacifica hybrid. The contact received notification of nhtsa campaign number: 24v436000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…”
“The contact owns a 2021 chrysler pacifica hybrid. The contact received notification of nhtsa campaign number: 24v436000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…”
“The contact owns a 2021 chrysler pacifica hybrid. The contact stated while driving 60 mph, the check engine warning light illuminated. The vehicle was diagnosed, and it was determined that the battery had failed and needed to be replaced. The vehicle was not repaired. The vin was not included in…”
“The contact owns a 2021 chrysler pacifica hybrid. The contact stated while driving 60 mph, the check engine warning light illuminated. The vehicle was diagnosed, and it was determined that the battery had failed and needed to be replaced. The vehicle was not repaired. The vin was not included in…”
“The contact owns a 2021 chrysler pacifica hybrid. The contact received notification of nhtsa campaign number: 24v436000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…”
Defect investigations
InvestigationRQ24004 Opened 2024-02-27 · open
Loss of motive power due to an internal wiring connector short.
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2021 Chrysler Pacifica Plug-In Hybrid as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.