The 2017 Ford Flex has 4 NHTSA recall campaigns affecting an estimated 1,753,372 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 53 complaints with NHTSA, most often about the suspension. Last updated July 5, 2026.
Recall campaigns
STRUCTURE25V7320002025-10-2492,347 affected
Defect
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Consequence
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027.Owners may contact Ford customer service at 1-866-436-7332. Ford's…
BACK OVER PREVENTION25V6950002025-10-131,448,655 affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is…
Consequence
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be…
SUSPENSION20V0720002020-02-10211,207 affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of…
ENGINE AND ENGINE COOLING16V9250002016-12-221,163 affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Consequence
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Remedy
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Complaints by component
SUSPENSION
13
1crashes1injuries
UNKNOWN OR OTHER
13
BACK OVER PREVENTION
4
VISIBILITY/WIPER
4
ELECTRICAL SYSTEM
3
STEERING
3
AIR BAGS
2
2crashes2injuries
POWER TRAIN
2
SEAT BELTS
2
STRUCTURE
2
Total complaints53
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2017 ford flex. The contact received notification of nhtsa campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated…”
“I am submitting this complaint to report a serious and potentially dangerous safety defect involving the internal water pump design in the 3.5l duratec v6 engine used in my 2017 ford flex. The water pump in this engine is mounted internally behind the timing chain cover. When the pump fails,…”
“The contact owns a 2017 ford flex. The contact stated while driving at an undisclosed speed, the driver's side b-pillar applique trim detached and flew off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure, and the contact was…”
“The contact owns a 2017 ford flex. The contact received notifications of nhtsa campaign numbers: 25v732000 (structure) and 25v695000 (back over prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount…”
“The contact owns a 2017 ford flex. The contact received notifications of nhtsa campaign numbers: 25v732000 (structure) and 25v695000 (back over prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount…”
“Hello, I recently submitted a safety complaint regarding my 2017 ford flex. The complaint number is xxx. I would like to add additional information that I forgot to include in the original report. The vehicle’s power liftgate has intermittently opened on its own while the vehicle was parked.…”
“Hello, I recently submitted a safety complaint regarding my 2017 ford flex. The complaint number is xxx. I would like to add additional information that I forgot to include in the original report. The vehicle’s power liftgate has intermittently opened on its own while the vehicle was parked.…”
“Hello, I recently submitted a safety complaint regarding my 2017 ford flex. The complaint number is xxx. I would like to add additional information that I forgot to include in the original report. The vehicle’s power liftgate has intermittently opened on its own while the vehicle was parked.…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2017 Ford Flex as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.