The 2018 Ford Flex has 3 NHTSA recall campaigns affecting an estimated 1,752,209 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 81 complaints with NHTSA, most often about the unknown or other. Last updated July 5, 2026.
Recall campaigns
STRUCTURE25V7320002025-10-2492,347 affected
Defect
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Consequence
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027.Owners may contact Ford customer service at 1-866-436-7332. Ford's…
BACK OVER PREVENTION25V6950002025-10-131,448,655 affected
Defect
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is…
Consequence
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be…
SUSPENSION20V0720002020-02-10211,207 affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of…
Complaints by component
UNKNOWN OR OTHER
15
2crashes1injuries
ELECTRICAL SYSTEM
10
4crashes
BACK OVER PREVENTION
9
STRUCTURE
9
SUSPENSION
9
1crashes
STRUCTURE:BODY
7
AIR BAGS
2
2crashes
BACK OVER PREVENTION: WARNINGS
2
2crashes
FUEL/PROPULSION SYSTEM
2
LANE DEPARTURE: BLIND SPOT DETECTION
2
Total complaints81
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Wile driving 40 mph, the right rear tire locked up and I had to counter steer aggressively to avoid spinning out and hitting oncoming traffic. The car was flat bed delivered to ford and they recommended the following repairs. "control arm- rear: rear suspension lateral links. The rear upper and…”
“Wile driving 40 mph, the right rear tire locked up and I had to counter steer aggressively to avoid spinning out and hitting oncoming traffic. The car was flat bed delivered to ford and they recommended the following repairs. "control arm- rear: rear suspension lateral links. The rear upper and…”
“The contact owns a 2018 ford flex. The contact stated that while attempting to reverse the vehicle, the rearview camera became inoperable and the camera image appeared blurry. The contact received notification of nhtsa campaign number: 25v695000 (back over prevention) and 25v732000 (structure);…”
“The contact owns a 2018 ford flex. The contact stated that while attempting to reverse the vehicle, the rearview camera became inoperable and the camera image appeared blurry. The contact received notification of nhtsa campaign number: 25v695000 (back over prevention) and 25v732000 (structure);…”
“The warning shows that the blind spot sensor is not working.”
“The contact owns a 2018 ford flex. The contact received notifications of nhtsa campaign numbers: 25v695000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, where the contact was informed that…”
“The contact owns a 2018 ford flex. The contact received notifications of nhtsa campaign numbers: 25v695000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, where the contact was informed that…”
“An antifreeze leak is very hard to locate because ford’s design placed the water pump inside the engine rather than on the outside, which would be more the norm. If antifreeze leaks enough, it gets into the oil and the entire engine stands to be destroyed. Our heater quit blowing warm air…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2018 Ford Flex as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.