The 2018 Freightliner Custom Chass Xcm has 1 NHTSA recall campaign affecting an estimated 74 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 8 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
FUEL SYSTEM, DIESEL17V4500002017-07-1974 affected
Defect
Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner 122SD trucks, Western Star 4900 and 6900 trucks, and Freightliner Custom Chassis XCM and XCP chassis equipped with Cummins ISX15 engines. The affected engines have a fuel pump whose drive gear may slip on its drive shaft, resulting in a…
Consequence
Failure of the fuel pump will result in a sudden engine stall with no warning, and with no ability to restart, increasing the risk of a crash.
Remedy
Cummins will send notices to the owners of the affected vehicles and Cummins dealers will replace the fuel pumps, free of charge. The recall began on September 11, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL744.
Complaints by component
ELECTRICAL SYSTEM
2
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1
EXTERIOR LIGHTING
1
POWER TRAIN:AXLE ASSEMBLY
1
STRUCTURE:BODY
1
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
1
TIRES
1
Total complaints8
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2018 freightliner xc-r raised rail rear engine motor home chassis. The contact stated that while in reverse(r), the rear wheels were moving in the opposite direction other than what was intended. Due to the failure, the contact needed assistance from another person outside the…”
“See attached document for complaint”
“See attached document for complaint”
“The dashboard on this has turned a very bright lime green. It is very hard to drive this at night because it is severely blinding to see the road. I have contacted freightliner and winnebago and I keep getting the run around. This happened when this was still under warrantee and I have been trying…”
“The dashboard on this has turned a very bright lime green. It is very hard to drive this at night because it is severely blinding to see the road. I have contacted freightliner and winnebago and I keep getting the run around. This happened when this was still under warrantee and I have been trying…”
“Front entry door came open at highway speed of 55 mph on, or about august 3, 2020 for the second time. Glad passenger was wearing seat belt.*dt*jb”
“Tl* the contact owns a 2018 freightliner (fccc mj106042s) mc rv. The contact stated that the window in the entry way door exploded without impact while driving and detached from the rv. The contact coasted over to the side of the road and removed the defective part. The vehicle was not taken to a…”
“The contact owns a 2018 freightliner xcm. The contact stated that the valve stem stabilizers on the driver’s and passenger’s side rear tires would dislodge without warning. The contact stated that each time he noticed that the valve stems had dislodged, he would manually adjust the valve stem…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2018 Freightliner Custom Chass Xcm as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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