The 2020 Jeep Grand Cherokee has 3 NHTSA recall campaigns affecting an estimated 538,884 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 344 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
ENGINE AND ENGINE COOLING23V4110002023-06-0880,629 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly…
Consequence
An engine stall can increase the risk of a crash.
Remedy
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be…
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Consequence
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. …
BACK OVER PREVENTION20V1910002020-09-10319,610 affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A…
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at…
Complaints by component
ELECTRICAL SYSTEM
65
3crashes
UNKNOWN OR OTHER
56
5crashes2fires1injuries
ENGINE
47
3fires
POWER TRAIN
38
2crashes2fires1injuries
AIR BAGS
17
12crashes12injuries
FUEL/PROPULSION SYSTEM
16
1crashes1fires
VEHICLE SPEED CONTROL
14
6crashes1injuries
STEERING
13
1crashes
SERVICE BRAKES
12
7crashes
SUSPENSION
8
1crashes
Total complaints344
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“All grand cherokees have an issue where you lose all power to your jeep while driving and cant do anything! On top of all the electrical issues. Huge safety problem when your driving in traffic and cant control your jeep randomly”
“All grand cherokees have an issue where you lose all power to your jeep while driving and cant do anything! On top of all the electrical issues. Huge safety problem when your driving in traffic and cant control your jeep randomly”
“Airbags did not deploy in an accident where someone ran me into a tree front center of front of car it involves two injury because airbags didn't come out on impact”
“Safety issue: the uconnect screen which displays backup camera image, has delaminated causing the display to not show the backup camera view. The same uconnect screen , because of the delaminating failure auto selects radio channel changes and climate control to not respond to touching the screen.”
“Safety issue: the uconnect screen which displays backup camera image, has delaminated causing the display to not show the backup camera view. The same uconnect screen , because of the delaminating failure auto selects radio channel changes and climate control to not respond to touching the screen.”
“Safety issue: the uconnect screen which displays backup camera image, has delaminated causing the display to not show the backup camera view. The same uconnect screen , because of the delaminating failure auto selects radio channel changes and climate control to not respond to touching the screen.”
“Radio 8.4 touch screen is delaminated and freezes during back up camera use and sometimes the inputs change on their own”
“Delamination of touchscreen occurring resulting in “ghost touches/callsâ€�. This has been verified by an independent dealership. This affects the safety of the driver as the touchscreen is not able to be used properly in emergencies and also the ghost calls can result in 911 inadvertently being…”
Defect investigations
InvestigationEA23001 Opened 2023-03-17 · open
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Jeep Grand Cherokee as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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