The 2023 Jeep Grand Cherokee 4xe has 2 NHTSA recall campaigns affecting an estimated 271,936 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 157 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
ENGINE25V7660002025-11-06117,904 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Consequence
A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy
Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for…
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack…
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2023 jeep grand cherokee 4xe. The contact stated that the vehicle battery had died. The contact stated that upon shifting to neutral(n) and pushing the vehicle from the declined driveway to the garage, the vehicle unintendedly picked up speed and crashed into the garage door.…”
“The contact owns a 2023 jeep grand cherokee 4xe. The contact received notification of nhtsa campaign number: 25v741000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…”
“The contact owns a 2023 jeep grand cherokee 4xe. The contact received notices of nhtsa campaign numbers:â 25v741000 (electrical system) and 25v766000 (engine) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the…”
“The contact owns a 2023 jeep grand cherokee 4xe. The contact received notices of nhtsa campaign numbers:â 25v741000 (electrical system) and 25v766000 (engine) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the…”
“The contact leased a 2023 jeep grand cherokee 4xe. The contact received notices of nhtsa campaign numbers: 25v741000 (electrical system) and 25v766000 (engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The manufacturer was contacted, and a…”
“The contact leased a 2023 jeep grand cherokee 4xe. The contact received notices of nhtsa campaign numbers: 25v741000 (electrical system) and 25v766000 (engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The manufacturer was contacted, and a…”
“On multiple occasions my 2024 grand cherokee 4xe will flash "service hybrid system" and cut out while driving. Brakes, steering, and other functions are severely limited on these occurences. I have brought this issue up with the jeep dealership every time the incident happens and they always ask…”
“On multiple occasions my 2024 grand cherokee 4xe will flash "service hybrid system" and cut out while driving. Brakes, steering, and other functions are severely limited on these occurences. I have brought this issue up with the jeep dealership every time the incident happens and they always ask…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2023 Jeep Grand Cherokee 4xe as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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